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Michael Helwig
Tech ID#: 1
Reviews: 17
Average: 4.82 stars
Background: 8/22/2016
Drug Test: 9/9/2016

Michael Helwig

Manager
Michael Helwig has received 17 reviews, averaging:

Michael Helwig's Bio:

Michael is originally from Orlando, Florida. He started out as a technician in our Mobile, Alabama location and has recently relocated to New Orleans as the Manager. In his spare time he enjoys fishing, golfing, and just being outdoors.
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I'v been in the service industry for over 40 years. From auto repair to plumbing to owning a security alarm company, and have always repaired most things myself. But at the age of 66, replacing my broken overhead door torsion springs, was more than I was willing to tackle. I googled overhead door repair and came upon an ad for Precision Door Service, and gave them a call. Even though they were busy, due to the fact they had been shut down a couple of days because of Hurricane Barry, they said they could squeeze me in at the end of the day. I got a call from the tech saying he was finishing up on the job he was on and that I was next on his list. A short time later I got a text saying he was on his way. When the workers arrived, one being Michael Helwig the manager of the company, he inspected the problem and gave me a quote with different options for solving the problem. I had googled what I should expect to pay for these services, having an idea of what I though would be a fair price, and was pleased with the price I was quoted. Michael was very courteous and professional at all times. He and his assistant repairs the problem in less that an hour to my satisfaction. I would highly recommend them to anyone who needs garage door repairs.
Ricky Sizeler, Destrehan
A Response from: Cathleen Steele

Thank you Mr. Sizeler for your excellent 5 star review. We truly appreciate your business and are happy to know Manager Michael and his assistant were able to repair your door quickly and safely. After major storms our community comes together to help each other out, and knowing we were able help and still provide excellent customer service, warms our hearts. Thank you again for your high praise and recommendation. Please keep us in mind if you have any future needs.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Recently, I had a 6' wide exterior (internal) roll up door installed on my workshop this month. The onsite visit and discussion of what roll up door and its placement was scheduled the day I called. I received a price the same day as verified by email. I had contacted 2 other garage door installation companies who returned my calls. One with a ball park cost higher than I liked and one was very slow getting back. Precision gave me the best price and quick service. However, there was no discussion regarding exterior door seals. My assumption was that the outer door seal would be included on any exterior door exposed to the weather elements. This was common sense to me but definitely NOT to Precision. When I asked about the outer door seal, I was told that a brush seal was the recommended. When asked how much, the recommended 3" brush seal installed was a shade under $200 which was 1/3 the cost of the initial roll up door driving the total job cost. It seems to me the additional cost, which I did not anticipate, will be necessary to consider an alternative to prevent the rain water from getting in.
Stu Estrade
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Michael was my technician and he arrived only two hours after me contacting Precision. He was friendly and explained the situation clearly. Although the parts were marked up high, Michael completed the repair very well and professionally. I'm satisfied with the repairs.
Edward Richardson
A Response from: Bobby Boes

Hello Mr. Edward, Thank you for choosing Precision Door and for you kind review on our technician Micheal. We greatly appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had a broken garage door spring and needed quick service. Did a “google” search and chose to try Precision after viewing their website and reading a few customer reviews. One call convinced me to commit. Six hours later door was fixed. The service technician was an expert for sure. My wife and I are very pleased with the result. Will certainly use again and recommend to all.
Sam Ball
A Response from: Bobby Boes

Hello Mr. Sam, Thank you for your kind review! We greatly appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike and crew were on time, installed the new door opener and it works great. Thanks for sending them out this morning. I am happy with the work done. I will tell others about Precision. I give you a 5 star rating. John Bertucci
John & Pat Bertucci
A Response from: Bobby Boes

Hello Mr.and Mrs. Bertucci, Thank you for your kind review on Micheal and for recommending Precision Door to others! We greatly appreciate your business and are always happy to help with all your garage door needs!

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Michael Helwig (my door technician) was extremely helpful, friendly and courteous, but not in an annoying overbearing way, hehe. Strongly recommended. Quick, easy and reasonably priced. Definitely recommended!
Jordan Barlow
A Response from: Bobby Boes

Thank You for your kind review! We greatly appreciate your kind words for our technician as well as your business.

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with the service I received from Michael today. He was professional, knew his job, efficient, and personable! Also, I appreciate the quick response after calling this afternoon. I will certainly call you agin whenever I need this service in the future. I will also recommend your company to my friends and neighbors.
Wayne Bruno
A Response from: Bobby Boes

Hello Mr. Bruno, Thank You for your kind review! We greatly appreciate your business! We look forward to working with you again in the future if should ever be needed.

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Michael was very professional, knowledgeable and personable. I was very impressed! He came to give a quote on a new unit and really helped our decision.
Joan Samuels
A Response from: Bobby Boes

Hello Mrs. Joan, Thank You for your kind review! We greatly appreciate your business! Thank You for your kind words for our technician Michael as well.

Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I used Home Advisor to find someone to repair my garage door; the cable was wrapped around the sensor holder, which jammed the door and it would not close completely. Precision called and gave me a next day appointment. Mr. Helwig was fast, friendly and professional. He checked the garage door and said it was a fast fix and preceded to do so, he even bent the holder back, so it would not catch the cable again and I was only charged for the call out fee. It was a pleasure…Thank you Precision….
T. Kennedy
A Response from: Bobby Boes

Thank You for your kind review! We greatly appreciate your business!

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good job. Very satisfied.
Steven Redstone
A Response from: Bobby Boes

Hello Mr. Steven, Thank You for your kind review and 5 Star rating! We greatly appreciate your business!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Michael was great he explained everything he did and answered all my questions. He was training a new tech and explained what to do every step of the way.
Roslyn Schaubhut
A Response from: Bobby Boes

Hello Mrs. Roslyn, Thank You for your kind review! We greatly appreciate your business as well as your kind words for Michael.

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ya’ll are definitely a five star company. Web page is top notch. People are a pleasure to work with. Estimate of repairs given and approved before any work is done is really a plus. I actually enjoyed watching the technicians work. It was a pleasure doing business with Precision Door. If I have any other problems I will not hesitate to call Precision Door again. Thanks Jimmie
Jimmy Kilgore
A Response from: Bobby Boes

Hello Mr. Jimmy, Thank You for your amazing review! We greatly appreciate you choosing Precision Door Service! We look forward to working with you again in the future if you should have any problems. Thank You for recommending Precision Door to others!

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service technician, Michael, was excellent. He explained in laymen's terms what was wrong and how long it would take to fix it. The end result was a much improved product. As important, he and his assistant arrived on time and finished quickly. I would definitely recommend to anyone looking for garage door repair (or a new one)
Jackie Shreves
A Response from: Bobby Boes

Hello Mrs. Jackie, Thank You for choosing Precision Door Service. We greatly appreciate your business. Thank You for your kind words for our technicians as well.

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I found Precision Garage Doors to be a welcome change from all the other garage door companies, Michael and his assistant arrived and repaired my door and showed a knowledge and understanding of the problem right away, they were very courteous and professional, I would recommend them to anyone
Dondald Tate
A Response from: Bobby Boes

Hello Mr. Tate, Thank You for your kind review! We greatly appreciate your business. We also Thank You for your kind words for our technicians Michael and his help!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding service. Staff was professional, informative, polite, and straight forward. Recommend that anyone needing garage door work patron this company.
Rhashad Morton
A Response from: Bobby Boes

Hello Mr. Morton, Thank You for your kind review! We greatly appreciate your business as well as recommending Precision Door to others!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Michael Helwig was extremely helpful and professional. We’ll be calling him again for our garage door maintenance needs.
Gabrielle Jones
A Response from: Bobby Boes

Thank You Mrs. Jones for your kind review! We greatly appreciate your business and look forward to working with you again in the future!

Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very satisfied. Michael H. and his co-worker were both professional and courteous. Craftsmanship excellent. Will recommend this company anytime. Delores
Delores Gaspard
A Response from: Bobby Boes

Hello Mrs. Delores, Thank You for your kind review! We greatly appreciate your business!

Service Provided:
Install Garage Doors
Product:
Garage Doors