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Read what people are saying
about Precision Garage Door

Precision Garage Door of New Orleans
has received 158 reviews, averaging 4.93 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Max was great. He arrived on time, surveyed the problem, and quickly came up with three estimates on how to fix the problem. He worked quickly to install the new hardware. The door works like new again. Thanks!
Michael Mislove
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brad was a great service tech . He answered all of our questions and made sure we understood how to work all the equipment. He was on time and pleasant! I would recommend your company and Brad to all my family and friends! Thank you for all your time !!!
Mickey Perelli
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Max done a great job. He was very easy to understand. I appreciate all of his efforts. Thanks Max
Greg White
A Response from: Bobby Boes

Thank you Mr. White for your five star review! We really appreciate your review and business! Please do not hesitate to call if you need anything from Precision Door!

Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brad was an excellent representative.
Julious Mcilwain
A Response from: Bobby Boes

Thank you Julious for your kind review! We appreciate your business and please do not hesitate to call if you have any questions!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called and advised the person who answered the phone that I had a cable had come off and broke and needed someone to repair it. I asked for him to give me a ballpark of what it would cost. I was advised that it would be approx. $55 plus the service fee. Instead of repairing it, they sent Max out and he gave me a quote to have a torsion cable system at a cost of $688 per door and could not repair it. If I wanted the spring and cable system it would cost me more to order those parts than it would to get their torsion cable system and then charged me a service fee of $49.95. That is not good business. He knew before he came that I had a spring and cable and the cable had come off because I told them that. Tried real hard to sell the torsion cable system. I was not biting.
Debra LeBreton
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician came out approximately 45 minutes after I called. He was very friendly, explained what he found and got the job efficiently.
Jennifer Guillot
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Extremely prompt and professional service. Great experience. very pleased with the work performed. Highly recommend.
Jeffrey Cross
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

great service very friendly technician showed up on time allocated by dispatcher great job
Ronnie Dejean
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician was extremely helpful. He told me what I needed to do in order for a door to be put on my new garage. I am so very grateful!
Julie Winslow
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job by technician Brad for a quality install.
Wendell Falgoust
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We tried for 4 months to get the original installer of our automatic gate opener repaired (under warranty!) until we finally gave up. The original installer gutted the control box so we were not hopeful that we'd get a functional gate opener anytime soon. We called Precision in the morning and by 2pm the same day, a team showed up and had ALL the parts needed to fix the gate. This was a 6 STAR job, we are very pleased and will only call Precision from now on. Thanks!
Joe Neathamer
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

These folks are among the best service people I've ever worked with. They promptly installed a new motor, etc when we needed it and recently made a service call. They are responsive, polite, helpful, good communicators, and know what they are doing. I wouldn't hesitate to recommend them.
Cathy Golden
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional, excellent service!!!
Al Poche
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 Star Max Johnson of Precision Door was a knowledgeable and professional employee. He worked the problem in stages and came up with the problem and successfully repaired the unit. I would recommend Precision Door and Max Johnson to anyone who needs garage door repair or install.
Andrew Franzo Jr ( for Phyllis Franzo)
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Max was very informative and knowledgeable. He arrived on time and got to work immediately. Very professional and determined to address the garage door issues. Investigated, determined the cause and successfully corrected the problem. I would definitely recommend Precision.
Jesse Gurtner
A Response from: Cathleen Steele

Thank you Jesse for the 5 star review!! We are so pleased to know Max was able to fix your challenge quickly and professionally. We truly appreciate your business and hope you keep us in mind for any future needs you may have.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very pleased with the prisoners & professional work we received. He offered three ways of repairing our door & was not pushing the most costly. I would highly recommend this company to anyone.
Paulette Church
A Response from: Cathleen Steele

Thank you Paulette for your kind words. We work extremely hard to provide the best service for our customers. It makes us happy to know our work is appreciated! Thank you for choosing Precision Door Service and please keep us in mind for any needs you may have in the future.

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brad did a great job. He was on time and professional. Thank you.
John Wisniewski
A Response from: Cathleen Steele

Thank you John for your 5 star review! Brad is an excellent technician and we are truly blessed to have him. Thank you for choosing Precision Door Service and please keep us in mind for any needs you may have in the future.

Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

i have not made a decision on which door i want or need. thanks
Michael Siekmann
A Response from: Cathleen Steele

Mr. Siekmann we would be happy to help you go through any options you may be considering. Please contact us at 504-372-5709 if there is anything we can do to help.

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My decision to call Precision for repair of an old garage door opener was based largely on the reviews of your customers. The technician, Brad Cook, arrived on time and gave me the information I needed on either making repairs or replacing the old unit. A new garage door opener was installed in a timely manner and works beautifully. I am very pleased with the service and follow-up.
Linda P.
A Response from: Cathleen Steele

We are so thankful you chose Precision Door Service for your repair needs. We work extremely hard to ensure our customers are happy with the service we provide. When our customers take the time to share their experience through reviews, we know our hard work is appreciated. Thank you for your 5 star review, and your high praise. Please keep us in mind if you have any needs in the future.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Matt did a great job installing our new garage door . He was courteous , knowledgeable and efficient . He explained all the functions and how to operate the new door . I would give him 5 stars !
Bob Miller
A Response from: Bobby Boes

Thank you Mr. Miller! Matt will be extremely happy to know you were pleased with his hard work! He has gone through extensive training to be at the level of expertise he demonstrates, and having your feedback will make him smile! Thank you for your 5 star review, and please keep Precision Door Service in mind for any of your future needs.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Supprise, a person answered the phone. I called on a Saturday and not only they were open I was also able to get an appointment the same day. Brad was great. He gave me options on repairs and once I made a decision he was done with 30-45 min. he handled himself very professionally. I would use Predision again.
Thomas Falgoust
A Response from: Cathleen Steele

Thank you Thomas for your 5 star review! We truly appreciate your business and we're so grateful you chose Precision Door Service! Our technician Brad is an asset to us, and we are glad to know he was able to repair your door quickly and professionally.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

After waiting for over a month for my installer to fix my gate, Precision was able to send Mike King within 24 hours. Mike arrived and was friendly, knowledgable, and efficient. He had all of the necessary parts with him. Precision is my new service provider. He replaced batteries and transformer.
Janet Rousse
A Response from: Cathleen Steele

Thank you Janet for your kind words! Our technician Mike will be happy to know you were pleased with the service he provided. Our staff works very hard to ensure customer satisfaction, and receiving reviews like yours, helps them to know the efforts are noticed!

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door kept their next day appointment and their service staff was very professional. My garage door could not be repaired and Dereck showed me why it would need replacing. He examined the system, measured, and wrote me an estimate for replacement. Dereck informed me of the time frame required to order and install a new garage door.
Mary Harrison
A Response from: Cathleen Steele

Thank you Mary for your 5 star review! We are so happy to know you were pleased with the level of service Derek provided. Technician Derek works very hard to maintain the level of knowledge and skills he has, and we are proud to have him on our team. Thank you for your business and please keep us in mind for any of your future needs.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I'v been in the service industry for over 40 years. From auto repair to plumbing to owning a security alarm company, and have always repaired most things myself. But at the age of 66, replacing my broken overhead door torsion springs, was more than I was willing to tackle. I googled overhead door repair and came upon an ad for Precision Door Service, and gave them a call. Even though they were busy, due to the fact they had been shut down a couple of days because of Hurricane Barry, they said they could squeeze me in at the end of the day. I got a call from the tech saying he was finishing up on the job he was on and that I was next on his list. A short time later I got a text saying he was on his way. When the workers arrived, one being Michael Helwig the manager of the company, he inspected the problem and gave me a quote with different options for solving the problem. I had googled what I should expect to pay for these services, having an idea of what I though would be a fair price, and was pleased with the price I was quoted. Michael was very courteous and professional at all times. He and his assistant repairs the problem in less that an hour to my satisfaction. I would highly recommend them to anyone who needs garage door repairs.
Ricky Sizeler, Destrehan
A Response from: Cathleen Steele

Thank you Mr. Sizeler for your excellent 5 star review. We truly appreciate your business and are happy to know Manager Michael and his assistant were able to repair your door quickly and safely. After major storms our community comes together to help each other out, and knowing we were able help and still provide excellent customer service, warms our hearts. Thank you again for your high praise and recommendation. Please keep us in mind if you have any future needs.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose the company without a recommendation. I was just choosing the first company I saw on the Internet. Your service and communication was impeccable. The technician was polite, pleasant, and respected my home.I would definitely recommend the company. The communication was top notch and I am completely satisfied.
Tina Despo
A Response from: Cathleen Steele

Thank you Tina for your kind words! We truly appreciate your business and are happy you chose us. Our staff works very hard to maintain the level of experience, knowledge and customer service we displayed to you. Having your high praise confirms the hard work is paying off! Thank you for your 5 star review. Please keep Precision Door Service in mind if you have any future needs.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician, Max, was great. He arrived when expected and problem solved until the solution was found. The circuit board was identified as problematic and replaced b
George
A Response from: Cathleen Steele

We are so happy to know you were pleased with Max's service! He is an outstanding technician and we are proud to have him on our team. Thank you so much for the 5 star review. We truly appreciate your business and feedback.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very happy with the service we received. Highly recommend Precision. Very professional workers
Joe Prechter
A Response from: Cathleen Steele

Mr. Prechter, thank you for your recommendation and 5 star review! We are so happy to know you were pleased with the level of service our staff provided. Thank you for your business. Please keep Precision Door Service in mind for any of your future needs.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Recently, I had a 6' wide exterior (internal) roll up door installed on my workshop this month. The onsite visit and discussion of what roll up door and its placement was scheduled the day I called. I received a price the same day as verified by email. I had contacted 2 other garage door installation companies who returned my calls. One with a ball park cost higher than I liked and one was very slow getting back. Precision gave me the best price and quick service. However, there was no discussion regarding exterior door seals. My assumption was that the outer door seal would be included on any exterior door exposed to the weather elements. This was common sense to me but definitely NOT to Precision. When I asked about the outer door seal, I was told that a brush seal was the recommended. When asked how much, the recommended 3" brush seal installed was a shade under $200 which was 1/3 the cost of the initial roll up door driving the total job cost. It seems to me the additional cost, which I did not anticipate, will be necessary to consider an alternative to prevent the rain water from getting in.
Stu Estrade
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Highly recommend Precision for all your garage door needs. I also needed springs replacement. Technician did a thorough job and my new unit is working great now. Very Customer friendly and professional staff.
Raj Tikia
A Response from: Cathleen Steele

Thank you Raj for your recommendation and 5 star review! We truly appreciate your business and are glad to know you were satisfied with our service.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door broke on a Sunday. I called and immediately was talking to someone. By 1:00 on Monday by door was repaired. Evan was on time and I felt very comfortable with his assessment and his ability to fix. Within an hour my door was operational. I highly recommend Precision for your door repairs.
Gaile Larive
A Response from: Cathleen Steele

Thank you Gaile for your kind words. We pride ourselves on our ability to respond quickly to our customer's needs and the level of skill and professionalism our staff displays. Thank you for your feedback and 5 star review. Your business is appreciated and we hope you will think of us in the future if you have any additional needs.

Service Provided:
Garage Door Repair
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