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about Precision Garage Door
Precision Garage Door of New Orleanshas received 10 reviews, averaging 1.00 Stars:
Metairie, LA
Mandeville, LA
Paid $45 for an estimate of $600 for garage door repair. Call ed Elite Garage Doors for second free opinion and paid $110 for repair.
- Bill Graffagnini
Hey Bill, We are sorry to hear that you felt our prices were more than expected but looking into the situation our technician felt it would be a dis service to only replace the broken plastic trolley when the cause of the part failure is due to your door being to heavy. We pride ourselves in long term customer satisfaction and hope to have the opportunity to earn your business in the future.
LaPlace, LA
Not happy, don't need a new door, just cables need to be re hung. They want me to buy a new door for $2400. -$3600.
- Debra Duronslet
Covington, LA
I needed to have my door repaired. It opens on its own but you have hold the button to close it. This is do to the beam sensor I damaged. The techs only repair option was to replace the whole door opener……. I feel I was fleeced for a service call!
- Dennis Franco
Metairie, LA
My appointment was scheduled between 2:00 and 4:00 It was 5:04 when I received a call saying the estimator could be here in about 15 minutes. After he was finished calculating the estimates. He had nothing to hand to me. He said if I wanted it on paper he would have to mail it to me. The only other way was email. NOT everyone has email or if they do they may not want to give it out. He then asked me to sign a box on his phone. I asked what it was. He said I agree that the estimate would be emailed but in my case mailed to me. All I saw on the screen was a blank box. I refused to sign something where I could not first read what I was signing. I will never do business with Precision and I will spread the word that they are unreliable (over an hour late from the latest time the appointment was for) and they want you to blindly sign documents.
- Helena Shear
St. Rose, LA
I was looking for a company to do garage door repairs and I found precision after I search Google. I was impressed by the other reviews that I read so I calmed and set an appointment for May 7, 2022 between 2 and 4 PM. when the appointment time came and I had not heard from anyone I called the office at 4:50 PM. I spoke to a young man because I wanted to verify that the appointment was not canceled or changed, he confirmed that the appointment was not cancelled and he would reach out to the technician and I was asked to hold. when he returned the phone he said he did not get an answer from the technician after calling twice so he left a message and that he was probably tied up on the previous job but he would get back in touch with me. Well I did not hear back from ANYONE from this company. I was not given the option of “other”on this rating because I had no services performed and I was very disappointed. Repair door is the service I was requesting.
- Maryland Ursin
Houma, LA
i called you to come fix my garage door problem all your repair man won’ted to do was sale me another door .
- Kenny Fisher
Luling, LA
Will never do business with a company that takes advantage of a hurricane to triple the price of their garage doors from a year ago. Terrible business practices!
- Kirk Fabre
Mandeville, LA
Door was not fixed properly. Will require a return visit. Social distancing was not followed
- Jerry Kennedy
New Orleans, LA
I spend few thousand dollars to get this service , I have hard time getting updates and spend few weeks with the garage entrance cover with plastic and worrying about someone breaking in the house .
- Eddy Guillen
Product:
(504) 224-4232
(504) 224-4232(504) 457-7956
(504) 457-7956(985) 208-3667
(985) 208-3667(985) 306-2011
(985) 306-2011(985) 212-8025
(985) 212-8025(504) 224-4232
(504) 224-4232Office: (504) 291-3030
5600 Jefferson Hwy
Building W-1, Suite 160
New Orleans, LA 70123
License
LA Contractor License558210
I was told on the phone the service call would be $49 and I’d be contacted with an appointment time. A lady called that morning and told me they could not come until 4-6pm. I told her my business closed at 5pm, she said she would call back around noon and update me, she never called back. Two techs showed up at 4:15pm and told me there had been a mistake and the service call would be over $200.00. I thanked them and sent them on their way. Pitiful communication at best, bait and switch at worst. Either way, not a good experience. I’m in business, if I make a mistake I own it, I don’t put it on my customer.
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