Garage Door Repair in New Orleans

Hossein Kasiri

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for prompt respond checking the opener. This garage door opener is just over one year old and the remote plus the key pad don't work. I was hoping that this is just a simple programing, but was told that the board is bad. I don't understand why the board should go bad specially for this device. We don't use the remotes and key pad that much. It is really disappointing that now I have to pay for a board. I will find out the manufacturer contact info and will send them a complaint about this product. I will also make sure that others know about this product. As for Precision, they should either change product and do not use low quality systems or service it and inform the manufacturer.

Gary Laborde

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nice job....!!!! Thorough in their evaluation and repair.

Terry Hebert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On time.Rep was very friendly. Took care of problem quickly.

Matt Leboeuf

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional and polite/helpful technician. The keypad installed does not work/communicate with new motor replaced during service work. I was surprised the door wasn't freshly greased during the service visit, considering the cost. Service Date (10/16 or 10/17 ?)

Karen Rosston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision installed my new garage door five years ago. They were the obvious choice to call when I started to have issues this year. It was easy to make an appointment and I received a text telling me that the service technician was on his way, which is really great and helped me plan my time. The door was an easy fix, however, I was a little surprised by the Tune Up Special. All the technician did was lubricate the door, the major big spring, and parts of the track, which is part of the regular maintenance and something I asked him to do. He even told me what lubricant I should buy, which I appreciated. I asked him if that was all he was going to do, and he said yes. Then I see the bill for the tune up on the door. It says lubricate, tighten hardware, and check the balance of the door. None of that was done other than lubricating the door, and I was charged $75. The service call fee and the reprogramming of the garage door charges were what I expected and had no problem at all with them. Overall, the technician was very personable and explained things to me, and I’m glad to have my door back in service.

Gayle Genna

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service guy was very nice and explained what needed to be done to both myself and my son. The job was completed in the time they stated and everything is working.

Michael Masterson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The quality of the product and workmanship were very good. The service man was courteous and on time. The job was finished within the estimated time (two hours). However, I feel that the price was very high. I wish I had shopped around before closing the purchase agreement rather than just saying to myself, "Just get it done." Also, there was one wire connection that was not capped. It sparked and then the unit had to be reprogrammed. It is working fine now. Also, the installer indicated that I could get a maximum of $200 off the price, but the invoice showed only $100 off. This is a minor thing, but considering the total price, it would have helped some.

Thomas Frierson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very prompt and professional..

Karl Sestak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am happy with the new garage door. However, initial evaluation said that we will get also new garage door trim. For some reason that didn’t happen. No big deal but now I need to seal and paint the old (20 years plus) seal….

Viola B Balancier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was very courteously, knowledgeable and was able to answer all questions. I was very impressed with Devin

Dorothy Robbins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very expensive considering no new lifting motor device. Took months to get a basic door. Should have looked for cheaper complete package. Jeremy was nice and great.

Steven Sandoz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech was courteous, friendly and professional. He worked hard to fix my problem. Although he was not able to repair the issues totally, my experience with Precision has been nothing but positive!

George Simpson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent work- Very Very expensive!

Terry Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Awesome job.

Tyron Martin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was knowledgeable and polite. Great Job!

James Briscoe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Austin and Devon were fine young men and did their work well, or so it seems so far. I would recommend them highly and would question only an urge to sell brand new garage doors. They would install these at a price of over 3k. We reserved action since what we have is working for now, tho we’d be glad to have them back for a bid. Did their supervisors encourage that strong urge to promote new doors as a regular feature of service? Thank you.

Michael Campbell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service, on time and reasonable

Eugene Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My whole intent was to have top panel replaced with are with out windows just as your firm listed expertise replacing garage door panels. I'm just trying to go with what my budget can afford as well as have a great experience with your Firm. Have a great day.

Laurie Holder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was an hour late which is why I gave a 4 star, instead of a 5 star rating. Other than that the service was excellent, the technician was professional, and the work was completed quickly with no issues. Would definitely use them again.

Patrick Sanders

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Overall I had a good experience with Precision Door Service. Service was prompt -- I was able to get my vehicle out of the garage where it had been "trapped" due to an inoperative garage door opening. I was shown various new garage doors for purchase, at different prices and models. I eventually chose a model which is set to be installed. My only "complaint" is that my garage is partially open to the elements (as part of my old door has deteriorated significantly), and even though the garage door I ordered was in stock, they were not able to install the new door for over a week. Quicker installation, given my situation, should have been possible. Regardless, I am pleased with the quality of the work and product.