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about Precision Garage Door
Precision Garage Door of New Orleanshas received 577 reviews, averaging 4.86 Stars:
Gretna, LA
Thank You Mr. Rodney for your kind review! We greatly appreciate your business as well as the kind words for our technicians!
Product:
Mandeville, LA
Your technician had a bad attitude from the minute he got here. And, instead of coming to my front door when he arrived, he went into my garage and knocked on my laundry door. That scared me. Never has happened before. He tried to charge me for a “tune up” ($59.95) instead of a standard service call ($49.95) which was what I agreed to when I scheduled the appointment. Other than his TELLING me the spring needed to be sprayed with white lithium grease, he didn’t actually spray the spring...I sprayed the spring with my own lithium grease), he made a minor adjustment to my RF lights. He didn’t do anything else. So, he changed the bill to $49.95. But, I had to ask him to do it. Nothing about his visit inspired me to want to call Precision Garage Door Service in the future.
- Steve Head
Hello Steve, We greatly apologize for our technician having a bad attitude along with knocking on your laundry room door. This, by no means is our policy. We have discussed this with our technician to ensure this was not acceptable. I know that our manager has called you to discuss our service fee of $49.95 and also discuss what events occurred during your visit from us. Hopefully, you feel like we have resolved these issues and will consider us in the future. We strive to give the absolute best customer service and appreciate you making us aware of your first experience with Precision.
Product:
New Orleans, LA
Overall I had a good experience with Precision Door Service. Service was prompt -- I was able to get my vehicle out of the garage where it had been "trapped" due to an inoperative garage door opening. I was shown various new garage doors for purchase, at different prices and models. I eventually chose a model which is set to be installed. My only "complaint" is that my garage is partially open to the elements (as part of my old door has deteriorated significantly), and even though the garage door I ordered was in stock, they were not able to install the new door for over a week. Quicker installation, given my situation, should have been possible. Regardless, I am pleased with the quality of the work and product.
- Patrick Sanders
Sorry Mr. Sanders. The scheduling was a complete miscommunication on part of our call center. I am glad we were able to get you scheduled immediately and are happy with your new door. Any problems or questions, don't hesitate to call us! Thank You for your business.
Product:
Marrero, LA
Fast service and the technician was very professional amd courteous. Great job...my garage door runs smoother than it ever did.
- Sean Watson
Hello Mr. Watson, Thank You for your kind review! We greatly appreciate your business.
Product:
Slidell, LA
Thank you so much for coming to our rescue. Our spring broke Friday night and we could not get our car out. I called the next morning and your guy was out in 2 hours. He was great!!! Thank you so much for fast service.
- Kathy Hardin
Hello Mrs. Kathy, Thank You for your kind review! We greatly appreciate your business.
Product:
Terrytown, LA
Good job. Very satisfied.
- Steven Redstone
Hello Mr. Steven, Thank You for your kind review and 5 Star rating! We greatly appreciate your business!
Product:
Marrero, LA
Michael was great he explained everything he did and answered all my questions. He was training a new tech and explained what to do every step of the way.
- Roslyn Schaubhut
Hello Mrs. Roslyn, Thank You for your kind review! We greatly appreciate your business as well as your kind words for Michael.
Product:
Raceland, LA
Ya’ll are definitely a five star company. Web page is top notch. People are a pleasure to work with. Estimate of repairs given and approved before any work is done is really a plus. I actually enjoyed watching the technicians work. It was a pleasure doing business with Precision Door. If I have any other problems I will not hesitate to call Precision Door again. Thanks Jimmie
- Jimmy Kilgore
Hello Mr. Jimmy, Thank You for your amazing review! We greatly appreciate you choosing Precision Door Service! We look forward to working with you again in the future if you should have any problems. Thank You for recommending Precision Door to others!
Product:
Covington, LA
5 stars The technician was very prompt. He called ahead and said he had an earlier time other than what was scheduled. He was very courteous and professional. He was a great representative to your company. I would recommend your company to anyone needing a door, or repairs.
- Ron Herber
Hello Mr. Ron, Thank You for your kind review for our technician as well as your business.
Product:
New Orleans, LA
The service technician, Michael, was excellent. He explained in laymen's terms what was wrong and how long it would take to fix it. The end result was a much improved product. As important, he and his assistant arrived on time and finished quickly. I would definitely recommend to anyone looking for garage door repair (or a new one)
- Jackie Shreves
Hello Mrs. Jackie, Thank You for choosing Precision Door Service. We greatly appreciate your business. Thank You for your kind words for our technicians as well.
Product:
Bogalusa, LA
It was good to get email and text about our upcoming appt to see what was going on with our motor etc for our garage door. Received info and photo via text regarding our tech. He also called when he got on north shore re possible arrival time .Reviewed our existing door opener abs quickly determined issue , gave repair amt before we okayed repair. He and asst went to work and got new equip installed . Very professional .
- Henry + Lorie Vernon
Hello Mr. and Mrs. Vernon, Thank You for your kind review! We greatly appreciate your business and for choosing Precision Door Service.
Product:
New Orleans, LA
I found Precision Garage Doors to be a welcome change from all the other garage door companies, Michael and his assistant arrived and repaired my door and showed a knowledge and understanding of the problem right away, they were very courteous and professional, I would recommend them to anyone
- Dondald Tate
Hello Mr. Tate, Thank You for your kind review! We greatly appreciate your business. We also Thank You for your kind words for our technicians Michael and his help!
Product:
Mandeville, LA
Absolutely excellent service from booking the appointment to completing my garage door repairs quickly, professionally and affordably priced.
- Joyce matkowski
Hello Mrs. Joyce, Thank You for your kind review! We greatly appreciate your business!
Product:
Harvey, LA
We absolutely love Precision door. The technician was in and out, and the job was done right the first time. I will defiantly be referring Precision to my family and friends.
- Shanda/Kevin Williams
Hello Mr and Mrs. Williams, Thank You for your kind review! We greatly appreciate your very wonderful review! Thank You for your recommending Precision Door to others as well.
Product:
Metairie, LA
Very satisfied.
- Dorothy Seals
Thank You Mrs. Seals for your business! We are happy to hear that your experience with Precision Door Service was a great one!
Product:
LaPlace, LA
Great service. Great company. Highly recommend!
- Thomas Furtick
Hello Mr. Thomas, Thank You for your kind review! We greatly appreciate your business!
Product:
Marrero, LA
Very professional service. On time and straight to the point. I do think having to provide 3 options, is a little overboard. I do like the fact that you receive a picture of the person, prior to them showing up. Overall satisfied!
- Richard Williamson
Product:
New Orleans, LA
All services performed rate 5 stars.
- Susan McShane
Thank You for your kind review! We greatly appreciate your business!
Product:
Mandeville, LA
We were very pleased with the prompt and efficient service we received from Precision.
- James reeves
Thank You Mr. James for your kind review! We greatly appreciate your business!
Product:
Terrytown, LA
Outstanding service. Staff was professional, informative, polite, and straight forward. Recommend that anyone needing garage door work patron this company.
- Rhashad Morton
Hello Mr. Morton, Thank You for your kind review! We greatly appreciate your business as well as recommending Precision Door to others!
Product:
Slidell, LA
We were very pleased with your professionalism. The technician Michael and his coworker were patient and made sure that everything was functioning properly. We were really pleased with this company and Michael they notified us prior to arrival and arrived on time minimizing our down time. Precision is our go to garage door company from now on. The warranty is also a big plus. To be honest your service is top notch.
- James F
Hello Mr. James, Thank You for your kind review! We greatly appreciate your business! We also Thank You for your kind words regarding our technicians!
Product:
Metairie, LA
Very Professional
- Gerard Schoen
Hello Mr. Gerard, Thank You for your kind review! We greatly appreciate your business!
Product:
New Orleans, LA
Great work! They came fast, same day, had all the necessary parts on their truck and performed an excellently professional and clean major repair to our lovely old wood garage door. Best of all, they did NOT try to talk us into replacing the door with a cheap metal door, something another service provider tried to do. First Class!
- David Reid
Thank You Mr. David for your kind review! We greatly appreciate your business!
Product:
Luling, LA
I was very impressed with one man replacing two garage door openers from start to finish in a few hours. He made sure I understood how everything worked. We programed my access codes into the key pads and in my car before he left. I would recommend this company to all my friends and families. Thank you.
- Karen Fedrick
Hello Mrs. Karen, Thank You for your kind review regarding our technician! We love hearing back the positive feedback! We greatly appreciate your business! Thank You for recommending Precision Door to others as well!
Product:
Covington, LA
I chose Precision Door Service because the website said that you guaranteed showing up within 4 hours. That was it! And it worked out. The technician was highly skilled, polite and worked very quickly. Its been several days and the repaired door (and the tuned-up other door) is working smoothly and reliably. I thought the cost was reasonable and was happy to pay it.
- Wayne Smith
Thank You Mr. Smith for your kind review! We greatly appreciate your business!
Product:
Harvey, LA
The communication process was flawless, e.g. text and email information. The technician, Terry Cooley, was punctual in arriving, very knowledgeable about what I needed and he made the repairs in no time flat. Great service!
- Sidney Wyche
Hello Mrs. Sidney, Thank You for your kind review! We greatly appreciate your business! We are happy to hear how easy and smooth everything went!
Product:
Metairie, LA
Michael Helwig was professional an the work was done expertly. He answered all my questions and was on time and the price was exactly as quoted. Im very pleased with Precision and would highly recommend Michael to my neighbors.
- Patrick Gallwey
Hello Mr. Patrick, Thank You for your kind review! We greatly appreciate your business! We also Thank You for your kind words regarding Michael as well.
LaPlace, LA
The technician was excellent real polite very knowledgeable all around good customer service. Anytime I have a problem with my garage door I will be calling Precision garage door
- Arthur Williams
Hello Mr. Williams, Thank You for your kind review! We greatly appreciate your business! We look forward to working with you again in the future!
Product:
Marrero, LA
Was very pleased with the service and the politeness of the service men. They were actually across the street servicing our neighbors door when my husband went and talked to them, they came right across after his door was repaired and took care of ours. We will always recommend your company to anyone who needs repair or a new door.
- Roger Martin
Thank You Mr. Martin for your kind review! We greatly appreciate your business and look forward to working with you in the future if needed. We also Thank You for recommending Precision Door to others as well!
Product:
New Orleans, LA
Michael Helwig was extremely helpful and professional. We’ll be calling him again for our garage door maintenance needs.
- Gabrielle Jones
Thank You Mrs. Jones for your kind review! We greatly appreciate your business and look forward to working with you again in the future!
Product:
(504) 224-4232
(504) 224-4232(504) 457-7956
(504) 457-7956(985) 208-3667
(985) 208-3667(985) 306-2011
(985) 306-2011(985) 212-8025
(985) 212-8025(504) 224-4232
(504) 224-4232Office: (504) 291-3030
5600 Jefferson Hwy
Building W-1, Suite 160
New Orleans, LA 70123
License
LA Contractor License558210
The team was professional and efficient while giving the best possible service. They installed 2 garage doors and garage door openers in 5 hours. They programed them and cleaned up the mess. They were also very polite. I will recommend them to my friends. I give them a 5 star rating
- Rodney Scheidel