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Derek Doane

Derek Doane
Technicians
Reviews: 41
Average: 4.76 stars
Background: 10/17/2018
Drug Test: 10/23/2018
Derek Doane has received 41 reviews, averaging 4.76 Stars:
1 2 3 4 5

Derek Doane's Bio:

Hello my name is Derek, and I've lived in and around New Orleans most of my life. I have 3 beautiful daughters and a lovely wife!

1 2 3 4 5
Date: 04/19/2022
Garage Door Repair
,
Review:

Tech showed up on time. Everything was well explained, well documented and performed in a very timely manner. I would highly recommend!

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Service Provided:
Garage Door Repair

Review:

Your technician was very knowledgeable and professional. Gave me three options for a solution which was very helpful. I made a great choice picking your company.

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

*TECHNICIAN ON TIME *REASONABLY PRICED *GREAT SERVICE

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Excellent customer service! Friendly and knowledgeable employees.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Great reputation! Prompt courteous service as well.

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Service Provided:
Garage Door Repair

Review:

Great Service. Great Tech. Recommended.

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Service Provided:
Garage Door Repair

Review:

Very professional. Very flexible with schedule. Thank you

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Service Provided:
Garage Door Repair

Review:

Technician very knowledgeable & personable . Answered all my questions to best of his knowledge!

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Service Provided:
Garage Door Opener Repair

Review:

Professional and quality service. I'm very happy with Precision!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great work. Technician was professional and very good.

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Service Provided:
Garage Door Repair

Review:

The two gentlemen that came out to replace my garage door opener exceeded my expectations! They explained everything, and were able to do the job quickly and efficiently, and were a pleasure to do business with. They even enabled my car to open my garage door! My finished product is better than I had expected and I couldn't be happier! In my opinion this should be the first and last place one should look for garage door services

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Derek was extremely knowledgeable and fixed my issue.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Impressive full page add. Appreciated appointment email/text reminders. Appreciated Technician advance/en-route call and appointment scheduled time on target.

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Service Provided:
Garage Door Opener Repair

Review:

Excellent service! From scheduling to reminders to quick repair of our garage door, everything was handled very professionally! I highly recommend this company.

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Service Provided:
Garage Door Repair

Review:

i just became acquainted with precision door 6/23 and i have one comment : when the salesman comes to take measurements etc he should be required to wear a face covering of some kind since it is necessary for me to get close enough to sign several documents he had a hint as i was was masked. i hope this is not an example of the kind of work they perform

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Service Provided:
Install Garage Doors

Review:

Derek came out to give me an estimate on replacing my current garage door and installing a garage door opener. He was timely, professional and very informative. Derek explained the different options I had to choose from (style of door, color, glass windows, hardware and colors) and answered all of my questions. He also assisted me with my color selection and let me know the things I would need to have done prior to installation of my new door and opener. I truly appreciated the text Precision sent me letting me know Derek was on his way and included a picture of him. As a single woman I truly appreciated this and wish more companies would do the same.

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Service Provided:
Garage Door Opener Install

Review:

I chose Precision because of a recommendation. They worked me in on the same day I called because my vehicle was stuck in the garage. They got the work done quickly, gave me several price options to choose from, and did a thorough inspection of the door. 5 ??’s!!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Jonah did an outstanding job in giving me an estimate and had answers for all my questions, which were numerous as I like to find out all the particulars when I make a major purchase. Jonah did my install of the new door. He was on time, very professional, completed the job in the time frame he had indicated and completely cleaned after finishing the project. After he left we had a couple of concerns. Upon calling the office they sent another technician, Derek, and he answered all of our questions and alleviated any situation that we were concerned with. Again, he arrived at the time he said he would. Very professional demeanor. Impressive, prompt, professional service by everyone I was involved with.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Had new garage door and opener installed. Installation was 1st rate. Technician was very professional and did a great job. Would recommend to anyone.

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Service Provided:
Install Garage Doors

Review:

Excellent service. Very knowledgable and well trained employee. Keeping social distance and still gettin work done. Amazing. Thanks so much.

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Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Review:

This is the second time I have used your service and both times the servicemen were professional and did a great job.

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Service Provided:
Garage Door Repair

Review:

Have used Precision Door in the past. Would use them again & recommend them. Excellent service. Competent technicians. Timely & thorough,

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Service Provided:
Garage Door Repair

Review:

really impressed with quality and quickness. great job

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Very professional Install, very clean, instructed how to lubricate door. highly recommended.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Technician was good - fixed the problem quickly. However, I thought the cost was very inflated. I needed a new belt for my garage door opener and paid enough to buy a new unit! The upselling by the tech was laughable. Won’t use them again.

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Service Provided:
Garage Door Opener Repair

Product:
Cables

Review:

The technician called ahead of visit time and we were able to get started earlier than scheduled. Prompt, professional and gave me a few operational best practices on caring for my garage door system. He was good to review all of the services they offer for the care and convenience Precision Garage Door Service has to offer. I definitely recommend their service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I called and advised the person who answered the phone that I had a cable had come off and broke and needed someone to repair it. I asked for him to give me a ballpark of what it would cost. I was advised that it would be approx. $55 plus the service fee. Instead of repairing it, they sent Max out and he gave me a quote to have a torsion cable system at a cost of $688 per door and could not repair it. If I wanted the spring and cable system it would cost me more to order those parts than it would to get their torsion cable system and then charged me a service fee of $49.95. That is not good business. He knew before he came that I had a spring and cable and the cable had come off because I told them that. Tried real hard to sell the torsion cable system. I was not biting.

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Service Provided:
Broken Garage Door Spring Repair

Review:

We were very pleased with the prisoners & professional work we received. He offered three ways of repairing our door & was not pushing the most costly. I would highly recommend this company to anyone.

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A Response from: Cathleen Steele

Thank you Paulette for your kind words. We work extremely hard to provide the best service for our customers. It makes us happy to know our work is appreciated! Thank you for choosing Precision Door Service and please keep us in mind for any needs you may have in the future.

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

i have not made a decision on which door i want or need. thanks

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A Response from: Cathleen Steele

Mr. Siekmann we would be happy to help you go through any options you may be considering. Please contact us at 504-372-5709 if there is anything we can do to help.

Service Provided:
Install Garage Doors

Review:

Precision Door kept their next day appointment and their service staff was very professional. My garage door could not be repaired and Dereck showed me why it would need replacing. He examined the system, measured, and wrote me an estimate for replacement. Dereck informed me of the time frame required to order and install a new garage door.

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A Response from: Cathleen Steele

Thank you Mary for your 5 star review! We are so happy to know you were pleased with the level of service Derek provided. Technician Derek works very hard to maintain the level of knowledge and skills he has, and we are proud to have him on our team. Thank you for your business and please keep us in mind for any of your future needs.

Service Provided:
Garage Door Repair

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Precision Door Service
Office: (504) 291-3030
5600 Jefferson Hwy
Building W-1, Suite 160

New Orleans, LA 70123

License

LA Contractor License
558210