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Derek Doane
Tech ID#: 10
Reviews: 34
Average: 4.71 stars
Background: 10/17/2018
Drug Test: 10/23/2018

Derek Doane

Technician
Derek Doane has received 34 reviews, averaging:
1 2 3 4 5

Derek Doane's Bio:

Hello my name is Derek, and I've lived in and around New Orleans most of my life. I have 3 beautiful daughters and a lovely wife!
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician very knowledgeable & personable . Answered all my questions to best of his knowledge!
Julie Cryer
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional and quality service. I'm very happy with Precision!
Kriss T
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great work. Technician was professional and very good.
Eric Kenney
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The two gentlemen that came out to replace my garage door opener exceeded my expectations! They explained everything, and were able to do the job quickly and efficiently, and were a pleasure to do business with. They even enabled my car to open my garage door! My finished product is better than I had expected and I couldn't be happier! In my opinion this should be the first and last place one should look for garage door services
Amy Fiore
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Derek was extremely knowledgeable and fixed my issue.
Deanna Cannon
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Impressive full page add. Appreciated appointment email/text reminders. Appreciated Technician advance/en-route call and appointment scheduled time on target.
Denny Dean
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service! From scheduling to reminders to quick repair of our garage door, everything was handled very professionally! I highly recommend this company.
Becky Slatten
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

i just became acquainted with precision door 6/23 and i have one comment : when the salesman comes to take measurements etc he should be required to wear a face covering of some kind since it is necessary for me to get close enough to sign several documents he had a hint as i was was masked. i hope this is not an example of the kind of work they perform
Kenneth Hamilton
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Derek came out to give me an estimate on replacing my current garage door and installing a garage door opener. He was timely, professional and very informative. Derek explained the different options I had to choose from (style of door, color, glass windows, hardware and colors) and answered all of my questions. He also assisted me with my color selection and let me know the things I would need to have done prior to installation of my new door and opener. I truly appreciated the text Precision sent me letting me know Derek was on his way and included a picture of him. As a single woman I truly appreciated this and wish more companies would do the same.
Holly Matherne
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision because of a recommendation. They worked me in on the same day I called because my vehicle was stuck in the garage. They got the work done quickly, gave me several price options to choose from, and did a thorough inspection of the door. 5 ??’s!!
Amy Byrd
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jonah did an outstanding job in giving me an estimate and had answers for all my questions, which were numerous as I like to find out all the particulars when I make a major purchase. Jonah did my install of the new door. He was on time, very professional, completed the job in the time frame he had indicated and completely cleaned after finishing the project. After he left we had a couple of concerns. Upon calling the office they sent another technician, Derek, and he answered all of our questions and alleviated any situation that we were concerned with. Again, he arrived at the time he said he would. Very professional demeanor. Impressive, prompt, professional service by everyone I was involved with.
Donn Landholm
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had new garage door and opener installed. Installation was 1st rate. Technician was very professional and did a great job. Would recommend to anyone.
Bobby Lee
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. Very knowledgable and well trained employee. Keeping social distance and still gettin work done. Amazing. Thanks so much.
Lorna Castillo
Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is the second time I have used your service and both times the servicemen were professional and did a great job.
Robert Binder
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Have used Precision Door in the past. Would use them again & recommend them. Excellent service. Competent technicians. Timely & thorough,
Karay Klein
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

really impressed with quality and quickness. great job
Matthew Meyers
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional Install, very clean, instructed how to lubricate door. highly recommended.
Dana Reed
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was good - fixed the problem quickly. However, I thought the cost was very inflated. I needed a new belt for my garage door opener and paid enough to buy a new unit! The upselling by the tech was laughable. Won’t use them again.
Jeff Mumford
Service Provided:
Garage Door Opener Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician called ahead of visit time and we were able to get started earlier than scheduled. Prompt, professional and gave me a few operational best practices on caring for my garage door system. He was good to review all of the services they offer for the care and convenience Precision Garage Door Service has to offer. I definitely recommend their service.
Michael Trimble
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called and advised the person who answered the phone that I had a cable had come off and broke and needed someone to repair it. I asked for him to give me a ballpark of what it would cost. I was advised that it would be approx. $55 plus the service fee. Instead of repairing it, they sent Max out and he gave me a quote to have a torsion cable system at a cost of $688 per door and could not repair it. If I wanted the spring and cable system it would cost me more to order those parts than it would to get their torsion cable system and then charged me a service fee of $49.95. That is not good business. He knew before he came that I had a spring and cable and the cable had come off because I told them that. Tried real hard to sell the torsion cable system. I was not biting.
Debra LeBreton
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very pleased with the prisoners & professional work we received. He offered three ways of repairing our door & was not pushing the most costly. I would highly recommend this company to anyone.
Paulette Church
A Response from: Cathleen Steele

Thank you Paulette for your kind words. We work extremely hard to provide the best service for our customers. It makes us happy to know our work is appreciated! Thank you for choosing Precision Door Service and please keep us in mind for any needs you may have in the future.

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

i have not made a decision on which door i want or need. thanks
Michael Siekmann
A Response from: Cathleen Steele

Mr. Siekmann we would be happy to help you go through any options you may be considering. Please contact us at 504-372-5709 if there is anything we can do to help.

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door kept their next day appointment and their service staff was very professional. My garage door could not be repaired and Dereck showed me why it would need replacing. He examined the system, measured, and wrote me an estimate for replacement. Dereck informed me of the time frame required to order and install a new garage door.
Mary Harrison
A Response from: Cathleen Steele

Thank you Mary for your 5 star review! We are so happy to know you were pleased with the level of service Derek provided. Technician Derek works very hard to maintain the level of knowledge and skills he has, and we are proud to have him on our team. Thank you for your business and please keep us in mind for any of your future needs.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door malfunctioned after 12 years of service. I looked up repair companies and Precision looked the best and is a BBB member. One quick call and an appointment convenient to me was scheduled. The morning of appt. they called, told me what tech was coming , then texted his picture. In the promised time they were here and totally inspected my door and opener. Then diagnosed the problem. After offering me three solutions- good, better, and best , I made a choice and the techs went to get the part from the warehouse. They stock many parts on the truck but did not have the belt and assembly needed on the truck. As promised they were back within an hour with everything they needed. About a half hour later the job was complete, parts installed, adjustments made and operation tested. They then reviewed what had been done and charged me the agreed upon price. Quick repair, easy to deal with, great communications and great service technicians that got the job done. That’s the way to earn customers and referrals. I highly recommend this company. Thanks for the fast repair
Kevin Zanca
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I spend few thousand dollars to get this service , I have hard time getting updates and spend few weeks with the garage entrance cover with plastic and worrying about someone breaking in the house .
Eddy Guillen
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The two repairmen that serviced our garage door today were top notch. They were skilled, knowledgeable, and polite. I highly recommend this company. I am so thankful that we found you!
Julie Ranzino
A Response from: Bobby Boes

Hi Julie, Thanks for choosing Precision! We truly appreciate your business and the 5 star review.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This was only for a quote but they came out to my house and proceeded to work on the quote. More to follow.
Ryan Brown
A Response from: Bobby Boes

Thank you for calling Precision! We hope to hear more from you Mr. Brown.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Unbelievable service when you can find a repair company through a google search, make a service appointment through an online chat, provide service in less than an hour, and have my garage door repair completed in less then 45 minutes. Service tech was extremely professional, knowledgeable, and quick.
Korey Walker
A Response from: Bobby Boes

Hello Korey, We really appreciate the review! Thanks for choosing Precision Door Service!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This entire process was amazing and seamless, from the website to the technician!
Diane Austin
A Response from: Bobby Boes

Thank you for the 5 star rating. We greatly appreciate your business. We are very big on customer service standard and professionalism. It sound like we hit that mark for you!

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent same day service on a weekend! Would definitely recommend Precision Overhead Garage Door Service!
Dawn Taverna
A Response from: Bobby Boes

Hello Mrs Dawn, Thank you for your kind review. We greatly appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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